Fix sign-in problems
OuttaScope owns your account and session directly -- your password is never shared with a third party. Most sign-in problems are one of the following.
Verify your email first
Right after signup, OuttaScope sends a verification email. Sign in with the email and password you just created -- you will land on a Verify your email screen until you click the link in that email. Nothing arrived after a few minutes? Check spam, then use the Resend verification email button on that same screen.
Forgot your password
Use Forgot password on the sign-in screen. A reset link goes to your account email. If it does not arrive within a few minutes, check spam and confirm you are using the email you signed up with.
Wrong email
If you have multiple email addresses, try the others -- accounts are keyed by email, and a signup with your personal address will not be found under your business one.
Session expired
Sessions expire for security. If a screen suddenly says your session ended, sign in again -- your work is stored in your workspace and nothing is lost.
Still locked out
Contact support from the email address on the account and we will help verify and restore access. For your security we cannot hand over an account to an unverified requester.
What happens next
Once you are back in, everything is where you left it -- extras, customers, and approvals are stored server-side, not on your phone.